Transparent about condition

What does the condition of a device mean?

We honestly grade every device on three levels. That way, you know exactly what you’re getting in advance—without surprises.

Like new
Like new
Like new

At most, the very slightest signs of use, barely visible to the naked eye. Looks like new.

Virtually no visible signs of wear
Screen like new
Looks unused
Excellent
Excellent
Excellent

Very light signs of use that are barely noticeable.

Minimal, barely visible scratches
Screen without any significant marks
Works like new
Good condition
Good condition
Good condition

Visible signs of use, such as scratches and possibly small dents—nothing that interferes with use.

Visible scratches and possibly minor dents
Fully functional, no inconvenience during use
Our lowest price

Regardless of the condition, you always get this

Minimum 85% battery capacity, standard on every device
Fully certified testing via M360 diagnostics
Speakers and microphones professionally cleaned
Actual battery condition stated, including photo
Original Apple parts only
1-year Phonesy warranty & 14-day return period

This is how we inspect every device.

Every device goes through our complete inspection process before it leaves our facility.

4

Function test on 30 functions

We test 30 different functions: screen, cameras, speakers, microphones, buttons, Face ID, connectivity, and more — certified by M360.

5

Battery & charging cycles

We measure the actual battery condition and the number of charge cycles, and document this with a photo. Always at least 85%.

6

Cosmetic inspection

The appearance is carefully assessed and classified at the appropriate condition level.

7

Clean & know

The device is thoroughly cleaned—including professional cleaning of the speakers and microphones—and all data is permanently erased.

Frequently Asked Questions About Fitness